Now enter a password and tap Next. Your password must be between 8 and 16 characters, contain a lowercase letter, an uppercase letter, a number, and only supported characters i. We'll send you a 6-digit registration confirmation code - you can select to have it sent via email or SMS. Now you're good to go!
You can sign into the My Boost Mobile app and access the additional features. If you've got a Boost ID already, but have forgotten your password, follow the steps below to reset it.
We will send you an email with a link to reset your password. On our app. Set it. Forget it. With auto recharge your phone will automatically recharge on expiry so you can get on with more exciting stuff. With auto recharge your phone will automatically recharge on expiry so you don't need to worry about recharging! If you're on one of our older plans e. Anytime Ultra or Anytime Plus , you will need to: 1.
When recharging, select save card details. Still got questions on Auto Recharge? A Data Pack is perfect for those times that you need just a bit more data on top of your current recharge.
For more info, check out our plans page. If you have a query about your account, please message us by clicking "Message Us" on our Help page , to chat with one of the team. You can download it for Android or iPhone.
If you joined Boost before 2 February and are still on one of our plans e. It is is available on Android and iPhone. Tap on the service number you want to review and a detailed breakdown of all your inclusions will be displayed. It is also available on Android and iPhone.
Your bonus data is used first, followed by your regular recharge data and then any rollover data. Click here for more information about your inclusions. For more information about international inclusions for any of our older plans, you can view previous CIS documents on our important information page.
International roaming is not currently available on your Boost Mobile service. However, we are planning to launch a new version of international roaming in early Boost stock a range of SIM cards with different values and expiry periods. Check out our prepaid plans to find the right one for you. Make sure you have your order number and details handy. If you are not at home when your order is delivered it will be taken to Australia Post and you will have to make arrangements at your cost to collect it.
Please ensure you enter the correct delivery address and contact details. Boost Mobile will not be held responsible for items that are shipped to an address you submitted incorrectly.
You will be given the opportunity to review and confirm your address on the review section of the website. If this is not noticed until after your order is finalised, please message us by clicking "Message Us" on our Help page. If your order has been dispatched before you notify us, you may be charged an additional fee for re-directing the order. To change your account details, please message us by clicking "Message Us" on our Help page.
Sorry to see you go. Please email us if there is anything we can do to change your mind. If you want to keep your number you will need to keep your service recharged or transfer to another provider. You can alter how long your phone rings before being diverted to MessageBank.
To divert calls after:. Hang-up messages are missed call notifications that send you an SMS when the caller hangs up after you greeting plays. Message2text converts a 10 second voice message directly to a text message, without you having to dial Check out our coverage map to see the coverage in your area. If you find you are having terrible coverage, it could be because you have an outage in your area.
Head to Telstra - Outages. See international for more information. The guys at Alegre are experts in refurbs and source only Australian compliant devices that have been data wiped and cross checked against a national police lost and stolen database. The best deals are for light data users. Taxes and fees are included. All five plans include unlimited talk and text, plus a fixed amount of data. They can be stacked to create a family plan.
If you want to keep your phone, it must be unlocked. Do you need 3 GB a month, or should you shell out for that unlimited data plan? Read our handy data guide to understand your data needs better. Its unlimited plans limit music speeds to Kbps and gaming to 2 Mbps.
It's pretty standard in the industry to have some limits on cheaper unlimited data plans. Music partners include:. Need more than 3 GB every month?
You can set up a recurring data boost and just pay the fee for one or two extra gigs every month. As we've mentioned, Boost isn't the cheapest prepaid provider out there. But let's look at some of the raw numbers. Here's a comparison between Boost's 3 GB and similar plans from other prepaid carriers. You can save a few bucks and the hassle of managing multiple bills by bundling together with your loved ones.
Boost Mobile offers some discounts on family plans. Here's a look at some of the cheapest options for a 3-line family plan. You can design your own Boost Mobile family plan on Whistle Out's website to see how much it will cost. These family plans are a great way to save some money if you're already set on using Boost Mobile.
But if you're shopping around for the best family plan deals from any carrier, we recommend checking out these other plans. Boost Mobile has a pretty good phone selection. You can find the latest iPhone and Samsung models in stock. Here's a look at some of the most popular phones that Boost Mobile offers.
We recommend just buying a phone from Boost Mobile directly if you can because it makes the whole process easier. Most studies rank it fourth out of the four major wireless companies. However, since Sprint and T-Mobile have recently merged, it's possible that Boost will transition to T-Mobile's network , which is significantly better than Sprint's network. We'll keep you posted if Boost's network gets upgrades to T-Mobile's network in the near future. You'll probably notice those big coverage gaps in places like Idaho and New Mexico.
Twitter for the win. But we do like that Boost includes unlimited music streaming on certain platforms, and its customer service was easy to reach. It's a great option for music-lovers who want a cheap, simple plan. Boost Mobile is the worst provider ever!!! Boost Mobile is the worst cell phone provider period! I continue to NOT receive calls all day everyday, the services have been faulty from the first day I ever activated a phone with them!
Do NOT use Boost! I have a ton of text and email proof of family, friends and clients that have tried to call me several times and the phone never rings on my end!!! The company will not do anything for you! After a month of complaining, literally from day one of me activating a brand new phone with them this is how they are, ignorant, very incompetent and are only here to take your money while providing deplorable service all around, phone service and customer service!!
This company is a joke you will regret it if you use them!! Run away from boost mobile. What they dont tell you us they wont unlock your phone so if you try to take your phone somewhere else then you cant. I call customer service and got nothing but rudeness so i took all the boost phones and started a big bon fire with them and went to a real company ATT.
Definitely would strongly suggest a different phone service. I called to get the covid. Which I had paid that month they told me to that i qualified and that he would put it in the notes so that when i called back to have them give me monthly services free on the 6th today that I wouldnt have no problems. What a joke. Definitely switching service. Wow, I have been in business for over 30 years, I have a cell phone for the majority of that time, and I have had a lot of different types of phones, and different types of carriers,….
My Phone 11 stopped taking phone calls 3 weeks ago. I have been on their technical support team 8 times now, and every time, they ask the exact same questions, the go through the exact same script of solutions that do not work, and they have no record of the conversations I have previously had.
The Absolute worst case of service abuse I have had the displeasure of being a part of in 30 years of doing business.
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